Tech Mahindra Recruitment | Non Voice Process (0-4 years) | Chennai

 Company Name: Tech Mahindra

Job Location: Chennai

Job Category: BPO

Job Position: International Non-Voice Process (Email and Chat Support)

Experience: Freshers / 0 to 4 years

Qualification: Graduation

Job Description:

  • Tech Mahindra is Hiring For International Non-Voice Process Email and Chat Support – in Chennai.
  • Job Role: Associate.
  • Nature of Job: Resolving the queries of customers via chat and mail.
  • A two-way cab will be provided for all shifts (pickup & Drop)
  • 5 days working 2 days off.
  • Work Location: Sholinganallur, Chennai (Work From Office).
  • Fresher Salary – CTC 2.5 LPA | Experienced Salary – CTC 5 LPA.

Eligibility Criteria:

  • Any Arts and Science Engineering Graduates can apply.
  • Should have excellent English communication verbal and written.
  • Should have basic knowledge about ISP, Smartphones, laptops, Telecom, Networking, Troubleshooting, and Customer Support.
  • Should know how to handle the customers and resolve their issues.
  • Should have a typing speed of min 30wpm with 90% accuracy.
  • Should be flexible with rotational shifts.

Desired Skills:

  • Fluent in English communication verbal and Nonverbal.
  • Excellent communication skills.
  • Customer focused.
  • Ability to multi-task and prioritize workload.
  • Ability to adapt to continuously changing procedures and environments.
  • Team player with strong interpersonal skills.

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