ITC Infotech Junior Systems Admin Recruitment Drive: BE/B.Tech/MCA
ITC Infotech Off Campus Recruitment Drive: ITC Infotech Careers & Job Opportunity for the position of Junior Systems Admin at the Bangalore location.
Here, Job Seekers will get the details about the recruitment of ITC Infotech recruitment Drives such as Job Profiles, Job locations, Freshers & Experience Job or Experienced Job Openings, Year of Passout required, Salary for the current Profile, and much more.
Candidates are advised to read all the details carefully before making an online application for the ITC Infotech Junior Systems Admin Job Opening at the Bangalore location.
Overview of ITC Infotech Careers Freshers & Experience hiring for Junior Systems Admin:
Qualifications: BE/B.Tech/MCA
Job Profile: Junior Systems Admin
Experience Required: Freshers & Experience (0.5 to 1 Years)
Job Location: Bangalore
ITC Infotech Junior Systems Admin Freshers & Experience Hiring:
Job Description:
Job brief: IT Service Desk Analyst
We are looking for a competent Help desk technician to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. An excellent Help desk technician must have the good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers. The goal is to create value for clients that will help preserve the company’s reputation and business.
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Responsibilities:
Serve as the first point of contact for customers seeking technical assistance over the phone or email
Perform remote troubleshooting through diagnostic techniques and pertinent questions
Determine the best solution based on the issue and details provided by customers
Walk the customer through the problem-solving process
Direct unresolved issues to the next level of support personnel
Provide accurate information on IT products or services
Record events and problems and their resolution in logs
Follow-up and update customer status and information
Pass on any feedback or suggestions by customers to the appropriate internal team
Identify and suggest possible improvements in procedures
Requirements:
Bachelor of Engineering – Computer Science, Bachelor of Technology – Computer Science, Master of Computer Applications
An ITIL qualification is preferable but not essential. MCP certification would be desirable
Knowledge in the ServiceNow tool would be desirable
Strong troubleshooting knowledge in Wired, Wireless, and VPN Network Active Directory and Office applications.
Proven experience as a help desk technician or other customer support role (2+years of experience)
It is 24 x 7 support. The work can be busy and demanding.
Willing to work any shift, especially night shifts and also weekend shifts.
Tech-savvy with working knowledge of office automation products, databases, and remote control
Good understanding of computer systems, mobile devices, and other tech products
Ability to diagnose and resolve basic technical issues
Proficiency in English and excellent communication skills
Customer-oriented and cool-temperedOpen Positions:
1Skills Required:
Technical | Infrastructure | Service DeskLocation:
BANGALOREEducation/Qualification:
BE/BTECH/MCAYears Of Exp:
0.5 to 1 Year
This notification is for the recruitment of a Junior Systems Admin from ITC Infotech. You can apply through the given link for the profile of the Junior Systems Admin.
Important Note While Applying for Jobs:- Do read all the instructions and requirements carefully to apply for the job. All the communications from the organization will be on your registered Email ID. Keep Checking your Mailbox for the next round of details once your CV is shortlisted.
Tags - Engineering Jobs / Fresher Jobs / Bsc Jobs
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