Wipro Recruitment | Quality Assurance | Hyderabad
Company Name: Wipro
Job Location: Hyderabad (Manikonda, Gachibowli)
Job Position: Quality Assurance
Experience: Freshers / 6 months
Qualification: Graduation
Job Description:
- Wipro is hiring for Quality Assurance – Hyderabad Location.
Job Responsibilities:
- Carry out the detailed assessment of documents that are previously reviewed.
- Assess if the reviewer followed business and compliance requirements as per the SOP.
- Identify the gap and structure the feedback.
- Likely has limited exposure with clients and/or Wipro management.
- Moderate-level instruction on daily work tasks and detailed instructions on new assignments would be provided.
- Decisions impact own work and may impact the work of others.
- Individual contributor as a part of a team, with a focused scope of work.
- Great attention to detail and a results-driven approach.
- Provide a Clear and crisp understanding of errors made by the reviewer.
Eligibility Criteria:
- Freshers or 6 months of experience in any Quality Review Process.
- Good working knowledge of computers i.e., MS Office (Google sheets will be an added Advantage).
- Good client management skills with an eye for detailing, proactively identifying gaps in processes, and flagging them to internal leadership & client as appropriate.
- Good Interpersonal & people management skills with a good problem-solving approach.
- Ability to exercise managerial judgment and perform as a mentor. Ability to multi-task multiple activities by effective delegation and monitoring.
- Ability to work well under pressure.
- Client-oriented, flexible, and patient.
- Excellent English written communication skills.
- Good organizational skills.
- Rotational shift including Saturday and Sunday working.
For Experience Candidates:
- Excellent verbal & written communication & presentation skills.
- Good client management skills with an eye for detailing, proactively identifying gaps in processes, and flagging them to internal leadership & client as appropriate.
- Good Interpersonal & people management skills with a good problem-solving approach.
- Good analytical skills in MIS, number crunching & reporting to internal & external customers.
- Ability to exercise managerial judgment and perform as a mentor. Ability to multi-task multiple activities by effective delegation and monitoring.
- Demonstrated Customer Service Skills.
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