Wipro Recruitment | Quality Assurance

Company Name: Wipro

Job Location: Hyderabad (Manikonda, Gachibowli)

Job Position: Quality Assurance

Experience: Freshers / 6 months

Qualification: Graduation

Job Description:

Job Responsibilities:

Carry out the detailed assessment of documents that are previously reviewed.
Assess if the reviewer followed business and compliance requirements as per the SOP.
Identify the gap and structure the feedback.
Likely has limited exposure with clients and/or Wipro management.
Moderate-level instruction on daily work tasks and detailed instructions on new assignments would be provided.
Decisions impact own work and may impact the work of others.
Individual contributor as a part of a team, with a focused scope of work.
Great attention to detail and a results-driven approach.
Provide a Clear and crisp understanding of errors made by the reviewer.

Eligibility Criteria:

Freshers or 6 months of experience in any Quality Review Process.
Good working knowledge of computers i.e., MS Office (Google sheets will be an added Advantage).
Good client management skills with an eye for detailing, proactively identifying gaps in processes, and flagging them to internal leadership & client as appropriate.
Good Interpersonal & people management skills with a good problem-solving approach.
Ability to exercise managerial judgment and perform as a mentor. Ability to multi-task multiple activities by effective delegation and monitoring.
Ability to work well under pressure.
Client-oriented, flexible, and patient.
Excellent English written communication skills.
Good organizational skills.
Rotational shift including Saturday and Sunday working.

For Experience Candidates:

Excellent verbal & written communication & presentation skills.
Good client management skills with an eye for detailing, proactively identifying gaps in processes, and flagging them to internal leadership & client as appropriate.
Good Interpersonal & people management skills with a good problem-solving approach.
Good analytical skills in MIS, number crunching & reporting to internal & external customers.
Ability to exercise managerial judgment and perform as a mentor. Ability to multi-task multiple activities by effective delegation and monitoring.
Demonstrated Customer Service Skills.

Fresher Job